HCS475 Week-2 Importance of Accountability
Write a 1,050- to 1,400-word paper that addresses the following:
· Why is accountability important in the health care industry?
· How is an employee's accountability measured in the health care industry?
· How does accountability apply to ethical considerations in leadership and management?
· What does a checks-and-balances process look like in a successful organization?
· How does accountability affect an organization's working culture?
· How can you maintain a positive working culture and avoid a culture of blame?
Cite a minimum of 4 peer-reviewed, scholarly, or similar references.
Format your paper according to APA guidelines.
HCS475 Week-3 Effective Work Group Presentation
Read the following scenario:
You have each been promoted as part of a new management team for a long-term care facility. During the past two months, you have noticed an increase in conflicts between your coworkers and other departments such as pharmacy or dietary. Your boss sees this as an issue and has asked your management team to find a solution.
Create a 10- to 12-slide Microsoft® PowerPoint® presentation with detailed speaker notes that addresses the following:
· What elements are found in an effective health care work group?
· How does a leader's leadership style influence the work group?
· What tools are available to help motivate and empower the work group?
· Do these tools differ by environment?
· Why do you think those tools and techniques would work or not work given your specific environment?
· Provide 2 to 4 examples of financial versus non-financial tools to motivate your staff.
Cite a minimum of 3 references.
Format your assignment according to APA guidelines.
HCS475 Week-4 Problem Analysis Worksheet
Problem Analysis Worksheet
Resources: pp. 139 to 140 in Ch. 6 of the Leadership for Health Professionals: Theory, Skills, and Applications textbook and pp. 124 to 125 in Ch. 5 of the Leadership for Health Professionals: Theory, Skills, and Applications textbook
Review the Week Five Case Studies.
Select one scenario.
Complete the table below for the scenario selected by providing the following information in the spaces below:
· Identify the problem.
o What is the issue?
o Who does it affect?
· Analyze the problem.
· Select the appropriate model to analyze the problem.
· Analyze the ethical considerations within the problem.
· Create two to three possible solutions to resolve the problem.
· Analyze the potential positive and negative effects.
Week Five Case Studies
Case Scenario 1
The Practice Manager at Happy Cardiology Services has been asked by Human Resources to create and implement a program to address concerns brought by the coding, billing and credentialing staff (n=10). Staff collectively feel that administration does not fully understand their job duties and does not provide a way for the staff to share their concerns about the work environment. Comments have also been made to Human Resources that they feel some pressure to up-code and aggressively seek payment from patients. Morale is low, and staff have been resigning at a rapid pace. They are currently at a turnover rate of 22%.
Case Scenario 2
The staff members at Smiley Hospital are assigned to specific patient age groups and their responsibilities differ across the unit. The staff has been complaining that their evaluations do not accurately measure their responsibilities, and they are being measured on performance outcomes they cannot control. Morale is low because they believe their work is not being recognized or distributed fairly (Leadership/ethical issue). The directors at Smiley Hospital have been challenged with developing a new way to fairly assign and assess individual performances according to their various job descriptions.
Case Scenario 3
The quarterly reports of expenditures for all the St. Agnes Health System have been distributed. You are the Director Team for the Orthopedic Clinic, and your area has seriously overspent its budget for the third consecutive quarter. There are rumors circulating that your job depends on reducing costs for supplies, the most expensive item on the list. Other rumors suggest that all the clinic staff fear they will lose their jobs if the poor financial report for the clinic causes the board to convert the clinic into an urgent care or outsource services (Issues as to culture, health of work environment such as rumors, toxic, ethics related to culture and communication). Although morale has been low, you have been adequately staffed and there seems to be an increase in sick calls by everyone on the team
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| Solution #1 | Potential Positive Effects: | Potential Negative Effects: |
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| Solution #2 | Potential Positive Effects: | Potential Negative Effects: |
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| Solution #3 | Potential Positive Effects: | Potential Negative Effects: |
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Cite your reference according to APA guidelines.
HCS475r7_Week4_Processes_Worksheet
The Problem Solving and Delegation Process
It is important for you to understand your responsibilities within the delegation process and analyze the problem-solving process to be an effective health care leader.
Resources: Your textbook and weekly readings
Complete Parts A and B of this worksheet.
Save the completed worksheet as a Microsoft® Word document to your computer desktop with your name in the file name.
Click the Assignment Files tab to submit your assignment.
Part A: The Delegation Process
Complete the table below according to the following guidelines:
· In the spaces provided, list and identify each step within the delegation process. You must define each step using your own words.
· In the space provided, summarize a health care management scenario that illustrates the responsibilities of the health leader within each step in 125 to 150 words. In the scenario, you may wish to consider the following:
o Responsibilities of the health care leader
o Actions taken to complete the identified steps and effectiveness of the decisions made by the health care leader
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Part B: Problem-Solving Process
Complete the table below according to the following guidelines:
· In the spaces provided, list and identify each step within the problem-solving process. You must define each step using your own words.
· In the space provided, summarize a health care management scenario that analyzes each step in 125 to 150 words. In the scenario, you may wish to consider the following:
o Responsibilities of the health care leader
o Actions taken to complete the identified steps and effectiveness of the decisions made by the health care leader
| Problem-Solving Steps | Identify the Step | Scenario |
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HCS475 Week-5 Memo
Resources: Problem Analysis Worksheet, Week Five Case Studies, and Summary Memo Guidelines
Review the Problem Analysis Worksheet
Select one of the solutions you proposed in the Change Management Worksheet.
Write a 350- to 700-word summary memo explaining why your solution will be effective in resolving the change/conflict, how you propose to implement the solution, and your role as a leader to manage conflict and create an effective work environment.
Include the following in your summary:
· Summarize the problem and the solution you propose to implement.
· Analyze why you think the solution will be effective.
· Analyze what needs to be considered when implementing the proposed solution.
· Analyze the leadership style that best fits in this situation.
· Analyze the leader's role in managing the conflict.
o What is your role as a leader and how would you manage this conflict?
· Explain the leader's role in creating an effective work group when implementing the proposed solution.
Include a reference page with your summary and cite your references using APA guidelines.
HCS475 Week-5 Mentoring and Mentorship Program Presentation
Imagine you work for a health care organization in which the value of mentoring and mentorship has been identified as a key initiative for the organization. A number of individuals have volunteered and have been selected to pilot the program. Your team has been charged with developing a Microsoft® PowerPoint® presentation to guide the new mentors.
Createa 10- to 14-slide Microsoft® PowerPoint® presentation with detailed speaker notes discussing the following:
• Identify the mission and vision of the program.
o Purpose of the program
o Mentor and mentee goals
• Analyze the preferred leadership style of a mentor.
o Determine how personal leadership philosophy influences your mentoring style.
• Create an action plan.
o How would you present the program to the new mentors?
o What possible challenges will mentors and mentees face during the program?
o What resources are available to the mentors and mentees?
o How will you receive and implement feedback for the program?
• Identify specific measures you will use to determine if the mentorship program is successful
Cite 3 peer-reviewed, scholarly, or similar references to support your presentation.
Format your assignment according to APA guidelines. Include a title slide, detailed speaker notes, and a reference slide.
