1. Reverse culture shock occurs primarily because of the difficulty of ________.
A) reintegration into the home society
B) reintegration with friends and family members
C) reintegration into the organization
D) lack of formal training within the organization
2. ________ occurs primarily because of the difficulty of reintegration into the organization.
A) Reverse culture shock
B) Culture shock
C) Virtual culture shock
D) Assimilation
3. All of the following are examples of support systems recommended by Tung for a successful repatriation program except ________.
A) a mentor program
B) a special career planning unit
C) a system to supply information to expatriates
D) a repatriation compensation program
4. All of the following are stages in the expatriate transition process except ________.
A) home country exit transition
B) compensation adjustment
C) new country entry transition
D) culture shock
5. Which of the following is a phase of the transition process for an expatriate returning home?
A) exit transition from home country
B) entry transition to host country
C) entry transition back to home country
D) all of the above
6. ________ eases the expatriate's adjustment to the host country.
A) Subculture shock
B) Monitoring and support from headquarters
C) Reverse culture shock
D) Repatriation
7. Common host country entry issues include all of the following except ________.
A) motivation adjustment
B) departure and travel
C) arrival and orientation
D) on-site briefing
8. While 40% of women work in Japan, only ________ hold managerial positions.
A) 30%
B) 25%
C) 15%
D) 9%
9. Among older Japanese women, a management position ________.
A) was a great honor
B) caused her husband's loss of face
C) was common for college educated women
D) all of the above
10. Yuko Suzuki, an independent business woman in Japan found that ________.
A) her customers would not listen to her
B) whenever she made a presentation, she was asked who her boss was
C) when she hired a man to go with her, her sales increased significantly
D) all of the above
11. The most difficult challenge for women working overseas seems to be ________.
A) learning how to adjust to men they must work with
B) learning how to accept the role of women in the culture they work in
C) getting the overseas assignment in the first place
D) receiving adequate compensation for the overseas assignment
12. In Japan, what is a "gaijin"?
A) a female worker
B) a female manager
C) a male who works for a female
D) a foreigner
13. The process through which managers and workers determine their workplace relationship is known as ________.
A) co-determination
B) labor relations
C) collective bargaining
D) international human resources management (IHRM)
14. Which of the following is a reason for falling union membership in Europe?
A) increase in proportion of white collar and service workers
B) rising proportion of temporary and part-time workers
C) reduced belief in unions by the younger generation
D) all of the above
15. Which of the following is recognized as a source of origin of unions?
A) government regulation of unions
B) economic and unemployment factors
C) technological issues
D) all of the above
16. ________ occurs as the migration of management and workplace practices around the world results in the reduction of workplace disparities from one country to another.
A) Convergence
B) Divergence
C) Diversification
D) Contradiction
17. For most people, the basic meaning of work refers to ________.
A) self-fulfillment
B) self-identity
C) team or group membership
D) economic necessity
18. The degree of general importance that working has in the life of an individual is called ________.
A) intrinsic motivation
B) extrinsic motivation
C) need paradigm
D) work centrality
19. Which two sets of needs are identified in the Herzberg model?
A) productivity and non-productivity factors
B) satisfiers and hygiene factors
C) motivators and maintenance factors
D) motivators and group factors
20. Which of the following is a factor identified in the Meaning of Work (MOW) research study?
A) work keeps one occupied
B) work provides a needed income
C) work provides contacts with others
D) all of the above
21. Which of the following nations is ranked highest in the centrality of work according to the Meaning of Work research study?
A) U.S.
B) Netherlands
C) Belgium
D) Japan
22. According to Hofstede, employees in countries that rank high on power distance are more likely to prefer a(n) ________ leadership style.
A) autocratic
B) participative
C) charismatic
D) transformational
23. Laurent concluded that ________ significantly affects the perception of what is effective management.
A) educational background of followers
B) the type of organization structure in place
C) the needs of subordinates
D) national origin
24. Managers in Sweden, the Netherlands, U.S., Denmark, and Great Britain seem to believe that employees prefer which style of leadership?
A) autocratic
B) charismatic
C) participative
D) laissez faire
25. Indian culture stresses ________ rather than personal goals.
A) creativity
B) obedience
C) moral orientation and loyalty
D) hard work and perseverance
A) reintegration into the home society
B) reintegration with friends and family members
C) reintegration into the organization
D) lack of formal training within the organization
2. ________ occurs primarily because of the difficulty of reintegration into the organization.
A) Reverse culture shock
B) Culture shock
C) Virtual culture shock
D) Assimilation
3. All of the following are examples of support systems recommended by Tung for a successful repatriation program except ________.
A) a mentor program
B) a special career planning unit
C) a system to supply information to expatriates
D) a repatriation compensation program
4. All of the following are stages in the expatriate transition process except ________.
A) home country exit transition
B) compensation adjustment
C) new country entry transition
D) culture shock
5. Which of the following is a phase of the transition process for an expatriate returning home?
A) exit transition from home country
B) entry transition to host country
C) entry transition back to home country
D) all of the above
6. ________ eases the expatriate's adjustment to the host country.
A) Subculture shock
B) Monitoring and support from headquarters
C) Reverse culture shock
D) Repatriation
7. Common host country entry issues include all of the following except ________.
A) motivation adjustment
B) departure and travel
C) arrival and orientation
D) on-site briefing
8. While 40% of women work in Japan, only ________ hold managerial positions.
A) 30%
B) 25%
C) 15%
D) 9%
9. Among older Japanese women, a management position ________.
A) was a great honor
B) caused her husband's loss of face
C) was common for college educated women
D) all of the above
10. Yuko Suzuki, an independent business woman in Japan found that ________.
A) her customers would not listen to her
B) whenever she made a presentation, she was asked who her boss was
C) when she hired a man to go with her, her sales increased significantly
D) all of the above
11. The most difficult challenge for women working overseas seems to be ________.
A) learning how to adjust to men they must work with
B) learning how to accept the role of women in the culture they work in
C) getting the overseas assignment in the first place
D) receiving adequate compensation for the overseas assignment
12. In Japan, what is a "gaijin"?
A) a female worker
B) a female manager
C) a male who works for a female
D) a foreigner
13. The process through which managers and workers determine their workplace relationship is known as ________.
A) co-determination
B) labor relations
C) collective bargaining
D) international human resources management (IHRM)
14. Which of the following is a reason for falling union membership in Europe?
A) increase in proportion of white collar and service workers
B) rising proportion of temporary and part-time workers
C) reduced belief in unions by the younger generation
D) all of the above
15. Which of the following is recognized as a source of origin of unions?
A) government regulation of unions
B) economic and unemployment factors
C) technological issues
D) all of the above
16. ________ occurs as the migration of management and workplace practices around the world results in the reduction of workplace disparities from one country to another.
A) Convergence
B) Divergence
C) Diversification
D) Contradiction
17. For most people, the basic meaning of work refers to ________.
A) self-fulfillment
B) self-identity
C) team or group membership
D) economic necessity
18. The degree of general importance that working has in the life of an individual is called ________.
A) intrinsic motivation
B) extrinsic motivation
C) need paradigm
D) work centrality
19. Which two sets of needs are identified in the Herzberg model?
A) productivity and non-productivity factors
B) satisfiers and hygiene factors
C) motivators and maintenance factors
D) motivators and group factors
20. Which of the following is a factor identified in the Meaning of Work (MOW) research study?
A) work keeps one occupied
B) work provides a needed income
C) work provides contacts with others
D) all of the above
21. Which of the following nations is ranked highest in the centrality of work according to the Meaning of Work research study?
A) U.S.
B) Netherlands
C) Belgium
D) Japan
22. According to Hofstede, employees in countries that rank high on power distance are more likely to prefer a(n) ________ leadership style.
A) autocratic
B) participative
C) charismatic
D) transformational
23. Laurent concluded that ________ significantly affects the perception of what is effective management.
A) educational background of followers
B) the type of organization structure in place
C) the needs of subordinates
D) national origin
24. Managers in Sweden, the Netherlands, U.S., Denmark, and Great Britain seem to believe that employees prefer which style of leadership?
A) autocratic
B) charismatic
C) participative
D) laissez faire
25. Indian culture stresses ________ rather than personal goals.
A) creativity
B) obedience
C) moral orientation and loyalty
D) hard work and perseverance
