organizational behavior
ABC Company hangs signs on its walls saying, "Trust is one of our guiding principles." This is an example of a(n):
exposed-value.
enacted value.
cultural norm.
observable artifact.
Societal culture is shaped by all of these environmental factors except:
ethnic background.
religion.
assumptions and expectations.
political; legal setting.
According to a survey of students from 31 countries worldwide, a __________ correlation was found between self-esteem and self-satisfaction.
moderate positive
strong positive
low negative
moderate negative
Marjorie has no tolerance for negative inequity. She can be described as a(n):
benevolent.
a comparison other.
sensitive.
entitled.
Graduating from high school, Susan needs to apply for college admission. To determine which colleges to apply to, Susan requested information from 64 universities, compared them on six criteria important to her, and chose to apply to seven universities. This process can be described as a:
decision making process.
brainstorming process.
Delphi technique process.
representative heuristics.
Which of the following believed that all conflict ultimately threatens management's authority and thus had to be avoided or quickly resolved?
OB specialists
Human relationists
Scientific Management experts
TQM advocates
Alex is to inform her subordinates that the expense reimbursement policy for travel has been significantly modified. Alex would be considered which of these?
Decoder
Medium
Sender
Noise
Which of these influence tactics is the LEAST used in the workplace?
Inspirational appeal
Ingratiation
Pressure
Consultation
Which of these is NOT a common denominator of all organizations?
Division of labor
Centralized decision making
A common goal
A hierarchy of authority
ABC Trucking, conducted an analysis of employee job satisfaction and turnover, and concluded that its turnover rate was 48%. This was primarily attributed to job dissatisfaction by employees. This represents a(n) __________ for ABC.
external force for change
social and political pressure
technological advancements
internal force for change
ABC Company hangs signs on its walls saying, "Trust is one of our guiding principles." This is an example of a(n):
exposed-value.
enacted value.
cultural norm.
observable artifact.
Societal culture is shaped by all of these environmental factors except:
ethnic background.
religion.
assumptions and expectations.
political; legal setting.
According to a survey of students from 31 countries worldwide, a __________ correlation was found between self-esteem and self-satisfaction.
moderate positive
strong positive
low negative
moderate negative
Marjorie has no tolerance for negative inequity. She can be described as a(n):
benevolent.
a comparison other.
sensitive.
entitled.
Graduating from high school, Susan needs to apply for college admission. To determine which colleges to apply to, Susan requested information from 64 universities, compared them on six criteria important to her, and chose to apply to seven universities. This process can be described as a:
decision making process.
brainstorming process.
Delphi technique process.
representative heuristics.
Which of the following believed that all conflict ultimately threatens management's authority and thus had to be avoided or quickly resolved?
OB specialists
Human relationists
Scientific Management experts
TQM advocates
Alex is to inform her subordinates that the expense reimbursement policy for travel has been significantly modified. Alex would be considered which of these?
Decoder
Medium
Sender
Noise
Which of these influence tactics is the LEAST used in the workplace?
Inspirational appeal
Ingratiation
Pressure
Consultation
Which of these is NOT a common denominator of all organizations?
Division of labor
Centralized decision making
A common goal
A hierarchy of authority
ABC Trucking, conducted an analysis of employee job satisfaction and turnover, and concluded that its turnover rate was 48%. This was primarily attributed to job dissatisfaction by employees. This represents a(n) __________ for ABC.
external force for change
social and political pressure
technological advancements
internal force for change
