Question 1 of 20 5.0 Points
Formal groups fulfill two basic functions: __________ and __________.
A. organizational; individual
B. moral; motivation
C. teamwork; productivity
D. accomplish tasks; implement complex decisions
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Question 2 of 20 5.0 Points
The group issue of "Can we do the job properly?" is addressed in which stage of the group development process?
A. Adjourning
B. Norming
C. Forming
D. Performing
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Question 3 of 20 5.0 Points
Which of the following represents the correct sequence of stages in Tuckman's group development model?
A. Storming, Performing, Norming, Forming, and Adjourning
B. Norming, Storming, Forming, Adjourning, and Performing
C. Forming, Storming, Norming, Performing, and Adjourning
D. Forming, Performing, Norming, Storming, and Adjourning
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Question 4 of 20 5.0 Points
Expected behaviors for a given position are called:
A. attitudes.
B. roles.
C. values.
D. beliefs.
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Question 5 of 20 5.0 Points
__________ roles keep the group on track while __________ roles keep the group together.
A. Maintenance; task
B. Initiator; elaborator
C. Task; maintenance
D. Compromiser; follower
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Question 6 of 20 5.0 Points
Rejection by other group members refers to:
A. groupthink.
B. ostracism.
C. cohesiveness.
D. cross-functionalism.
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Question 7 of 20 5.0 Points
Katzenbach and Smith define a team as "a __________ number of people with __________ skills who are committed to a common purpose and performance goals."
A. large; technical
B. small; similar
C. large; complementary
D. small; complementary
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Question 8 of 20 5.0 Points
Which of the following represent the three dimensions of trust?
A. Actual trust, perceived trust, and feedback trust
B. Perception, personality, and attitude trust
C. Overall trust, emotional trust, and reliableness
D. Individual, group, and team trust
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Question 9 of 20 5.0 Points
According to research on self-managed teams, self-managed teams have:
A. a significant effect on general attitudes.
B. no effect on productivity.
C. no significant effect on absenteeism and turnover.
D. a negative effect on specifics relating to self-management.
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Question 10 of 20 5.0 Points
__________ refers to a cohesive in-group's unwillingness to realistically view alternatives.
A. Cross-functionalism
B. Groupthink
C. Social loafing
D. Ostracism
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Question 11 of 20 5.0 Points
__________ refers to the idea that decision makers are constrained by a variety of factors.
A. Optimizing
B. Unaided analytic strategy
C. Bounded rationality
D. Conceptual decision style
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Question 12 of 20 5.0 Points
The __________ represents a decision maker's tendency to base decisions on information that is readily available in memory.
A. escalation of commitment
B. representative heuristics
C. nominal group technique
D. availability heuristic
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Question 13 of 20 5.0 Points
__________ is(are) acquired from experiences.
A. Tacit knowledge
B. Tacit heuristics
C. Explicit knowledge
D. Explicit heuristics
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Question 14 of 20 5.0 Points
People with a(n) __________ style of decision making are efficient, logical, practical, and systematic in their approach to solving problems.
A. conceptual
B. cultural
C. analytical
D. directive
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Question 15 of 20 5.0 Points
People with which of the following styles have a high tolerance for ambiguity and tend to focus on the people or social aspects of a work situation?
A. Directive
B. Behavioral
C. Delphi
D. Conceptual
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Question 16 of 20 5.0 Points
The tendency to stick to an ineffective course of action when it is unlikely that the bad situation can be reversed refers to:
A. escalation of commitment.
B. a directive style.
C. satisficing.
D. an aided-analytic approach.
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Formal groups fulfill two basic functions: __________ and __________.
A. organizational; individual
B. moral; motivation
C. teamwork; productivity
D. accomplish tasks; implement complex decisions
Reset Selection
Mark for Review What's This?
Question 2 of 20 5.0 Points
The group issue of "Can we do the job properly?" is addressed in which stage of the group development process?
A. Adjourning
B. Norming
C. Forming
D. Performing
Reset Selection
Mark for Review What's This?
Question 3 of 20 5.0 Points
Which of the following represents the correct sequence of stages in Tuckman's group development model?
A. Storming, Performing, Norming, Forming, and Adjourning
B. Norming, Storming, Forming, Adjourning, and Performing
C. Forming, Storming, Norming, Performing, and Adjourning
D. Forming, Performing, Norming, Storming, and Adjourning
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Question 4 of 20 5.0 Points
Expected behaviors for a given position are called:
A. attitudes.
B. roles.
C. values.
D. beliefs.
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Mark for Review What's This?
Question 5 of 20 5.0 Points
__________ roles keep the group on track while __________ roles keep the group together.
A. Maintenance; task
B. Initiator; elaborator
C. Task; maintenance
D. Compromiser; follower
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Mark for Review What's This?
Question 6 of 20 5.0 Points
Rejection by other group members refers to:
A. groupthink.
B. ostracism.
C. cohesiveness.
D. cross-functionalism.
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Mark for Review What's This?
Question 7 of 20 5.0 Points
Katzenbach and Smith define a team as "a __________ number of people with __________ skills who are committed to a common purpose and performance goals."
A. large; technical
B. small; similar
C. large; complementary
D. small; complementary
Reset Selection
Mark for Review What's This?
Question 8 of 20 5.0 Points
Which of the following represent the three dimensions of trust?
A. Actual trust, perceived trust, and feedback trust
B. Perception, personality, and attitude trust
C. Overall trust, emotional trust, and reliableness
D. Individual, group, and team trust
Reset Selection
Mark for Review What's This?
Question 9 of 20 5.0 Points
According to research on self-managed teams, self-managed teams have:
A. a significant effect on general attitudes.
B. no effect on productivity.
C. no significant effect on absenteeism and turnover.
D. a negative effect on specifics relating to self-management.
Reset Selection
Mark for Review What's This?
Question 10 of 20 5.0 Points
__________ refers to a cohesive in-group's unwillingness to realistically view alternatives.
A. Cross-functionalism
B. Groupthink
C. Social loafing
D. Ostracism
Reset Selection
Mark for Review What's This?
Question 11 of 20 5.0 Points
__________ refers to the idea that decision makers are constrained by a variety of factors.
A. Optimizing
B. Unaided analytic strategy
C. Bounded rationality
D. Conceptual decision style
Reset Selection
Mark for Review What's This?
Question 12 of 20 5.0 Points
The __________ represents a decision maker's tendency to base decisions on information that is readily available in memory.
A. escalation of commitment
B. representative heuristics
C. nominal group technique
D. availability heuristic
Reset Selection
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Question 13 of 20 5.0 Points
__________ is(are) acquired from experiences.
A. Tacit knowledge
B. Tacit heuristics
C. Explicit knowledge
D. Explicit heuristics
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Question 14 of 20 5.0 Points
People with a(n) __________ style of decision making are efficient, logical, practical, and systematic in their approach to solving problems.
A. conceptual
B. cultural
C. analytical
D. directive
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Question 15 of 20 5.0 Points
People with which of the following styles have a high tolerance for ambiguity and tend to focus on the people or social aspects of a work situation?
A. Directive
B. Behavioral
C. Delphi
D. Conceptual
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Question 16 of 20 5.0 Points
The tendency to stick to an ineffective course of action when it is unlikely that the bad situation can be reversed refers to:
A. escalation of commitment.
B. a directive style.
C. satisficing.
D. an aided-analytic approach.
Reset Selection
