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1. Tosi is interviewing for a managerial job with a global manufacturer. He has been screened and he completed the application form. These activities identify which stage of the selection process? A) Comprehensive interview. B) Physical characteristic evaluation. C) No stage. They are just waiting. D) Assessment center. E) Work sampling. 2. Sexual harassment is just a U.S. phenomenon. A) True B) False 3. Employees and employers both pursue fairness in compensation systems. A) True B) False 4. Benefits as a whole do not directly affect a worker's performance. A) True B) False 5. The bulk of cross-cultural training is language training. A) True B) False 6. Probably one of the most complex functions of international human resource management is the design and implementation of an equitable compensation program. A) True B) False 7. Approximately ____________ of all workers in the United States belong to an HMO. A) 75% B) 65% C) 55% D) 45% E) 35% 8. Internal organizational policies do not constrain a firm's recruiting efforts. A) True B) False 9. The key element in a realistic job preview is providing negative as well as positive information. A) True B) False 10. According to the futurist Alvin Toffler, modern civilization has evolved over four "waves". A) True B) False 11. Socialization is a process of adaptation that takes place as individuals attempt to learn the values and norms of work roles. A) True B) False 12. Work process engineering focuses on radical changes in an organization. A) True B) False 13. Today, the percentage of women managers in the United States is approximately A) 22% B) 58% C) 48% D) 5% E) 37% 14. Multinational corporations became common place in the 1920s. A) True B) False 15. Rajiv has worked for 22 years at a 40-employee branch of a large auto parts chain. Business has been very bad lately, What protection is Rajiv given under the Worker Adjustment and Retraining Notification Act? A) No protection. His branch is too small for coverage. B) Rajiv will be given 60 days warning if his location closes. C) No protection. His industry is not covered by the act. D) Rajiv will be given 30 days warning, but only if the whole organization closes. E) With less than 25 years seniority, he can be laid off with less than six months notice. 16. Continuous improvement programs aim at constantly improving the quality of products and services. A) True B) False 17. The structured questionnaire method of job analysis captures job exceptions more effectively than other methods. A) True B) False 18. Sidilia conducts workshops for a large government agency. This workshop, to be accurately titled, should be called A) Organizational career planning. B) Individual career development. C) Offshoring. D) Organizational goal alignment. E) Employee development. 19. Ray, a federal employee in Washington, DC, makes $12.00 an hour, the prevailing wage rate set by the Secretary of Labor. What law provides this protection for federal employees? 20. Unemployment compensation and workers' compensation are examples of legally-required benefits. A) True B) False 21. Employment-at-will is the basis for most wrongful discharge suits filed against employers. A) True B) False 22. Most organizations take a 'melting pot' approach to diversity. A) True B) False 23. Job analysis involves the identification and analysis of the qualifications of the firm's new employees. A) True B) False 24. The maintenance function is used to provide motivation in most technology based organizations. A) True B) False 25. Substance abusers are 20 times more likely to miss work than employees who are not substance abusers. A) True B) False 26. Which of the following is accurate regarding the work preferences of Generation Xers? 27. Joni has been a secretary with her firm for nearly 30 years. She always receives excellent performance evaluations and eagerly learns new technology. 28. Dawn, manager of customer service for a large company, is conducting performance appraisals for her staff. What performance appraisal method is she using? A) Forced choice. B) Adjective rating scale. C) BARS. D) Checklist appraisal. E) Critical incident. 29. Equal employment's beginnings in the United States go back to the Civil Rights Act of 1866. A) True B) False 30. Recent corporate scandals have created a lack of trust for management. A) True B) False 31. Career planning focuses on assisting individuals to identify their major goals and how to achieve them. A) True B) False 32. Career development has a shorter time focus than employee development. A) True B) False 33. Employee referrals may minimize an organization's effort to diversify its workforce. A) True B) False 34. What is the glass ceiling? A) Subtle pressures force women and minority employees into highly visible, token organizational positions. B) Institutional and psychological practices limit the advancement and mobility of women and minorities. C) Although women and minorities are being hired in larger numbers, they are not being paid their comparable worth. D) Work process engineering systematically excludes females and minorities from prestigious training offerings. E) It is classic discrimination. 35. At the Federal level, the unemployment tax (called FUTA) is _________ on the first $7,000 of earnings of employees. A) 7.2% B) 6.2% C) 4.2% D) 3.2% E) 5.2% 36. Involving the CEO in the orientation process provides all of these benefits except 37. Without proper two-way feedback, there is a risk that employee performance decreases. A) True B) False 38. Forced rankings are now found in about three-fourth of all U.S. organizations A) True B) False 39. Which of the following is not true regarding career development in today's contemporary organizations? 40. Quality management is an organizational commitment to continuous process of improvement that expands the definition of customer to include everyone involved in the organization. A) True B) False 41. The EEOC was originally granted the power to investigate charges of discrimination based on all of these categories except A) color. B) age. C) race. D) national origin. E) sex. 42. A manufacturer has difficulty hiring plant architects. The hours are long, but the money is great. The company's recruiting is being constrained by 43. Luis has worked for a 2500-employee chemical manufacturer, ABCHEM, for two years. He went to work Monday morning to find his key no longer fit the front door lock and a new sign "FUTURE HOME OFFICE OF ALLIED PLASTICS" on the front door. What protection is Luis given under W.A.R.N.? 44. Don, a college bookstore manager, is involved in the appraisal process for his 30 student workers. He is reading shift reports from the supervisors, looking at his own notes from walking through the store and speaking with employees, and studying the loss/return/breakage analysis. What step of the appraisal process is he performing? A) Establishing performance standards. B) Measuring actual performance. C) Reviewing reports. D) Setting measurable goals. E) These actions are not part of the appraisal process. 45. Delde, a nurse, broke her hand tending a patient. She has used up her annual sick leave and will be unable to work for six more weeks. She is receiving pay for her time not worked through which benefit plan? A) Worker's replacement. B) Short-term disability. C) Long-term disability. D) Employee assistance. E) Company sick leave. 46. Frederick Taylor is often regarded as the father of scientific management. A) True B) False 47. Assessment centers are a type of performance simulation tests. A) True B) False 48. Which of the following is not an advantage associated with promotions from within? A) It boosts employee morale. B) It encourages good individuals who are ambitious. C) It improves the likelihood of selecting a qualified candidate. D) It is more costly than external recruiting. E) It is good public relations. 49. Which of the following describes the "Structure" phase of the strategic planning process? A) Determining what business the organization will be in. B) Setting goals and objectives. C) Determining how goals and objectives will be attained. D) Determining what jobs need to be done and by whom. E) Matching skills, knowledge, and abilities to required jobs. 50. You have been offered a job by a major manufacturer as a campus recruiter for technology positions. Your work will be in which HRM function? A) Maintenance. B) Staffing. C) Motivation. D) Career management. E) Training and development.  |
