Question 1 of 20
5.0 Points
You are running Windows 8 on your laptop. You install a 64-bit application on it. Where will this application reside on your computer?
A. In the Windows folder
B. In the Windows Applications folder
C. In the Windows (64) folder
D. In the Program Files folder
Question 2 of 20
5.0 Points
Your dad has downloaded an application from the Internet. He calls you up and says he is unable to uninstall the application. He says the file he downloaded has an ISO extension. What do you tell him?
A. Tell him to extract the file using 7-zip.
B. Tell him to open the file using Adobe Reader.
C. Tell him to right-click on the file and select Install.
D. Tell him to open the file using Adobe Flash.
Question-3
Question 3 of 20
5.0 Points
Your dad just gave you his old computer running Windows 7. You want to see how many volumes are contained within it. Which tool would be best-suited for this?
A. Task Scheduler
B. Disk Management
C. Event Viewer
D. Performance Monitor
Question 4 of 20
5.0 Points
You are viewing the desktop of a Windows 8 machine. You want to get back to the Start Screen to access your Tiles. How do you do this?
A. Hit CTRL + ENTER
B. Hit SHIFT + ENTER
C. Point the mouse in the bottom left-hand corner.
D. Point the mouse in the upper right-hand corner.
Question 5 of 20
5.0 Points
You call the help desk to report a problem you are having on your computer. The technician asks you what operating system you are running. You know it is Windows 7 but you forget which version. How can you find out?
A. Administrator Tools
B. System Properties
C. Start Menu
D. Control Panel Properties
Question 6 of 20
5.0 Points
You dad has given you his old digital scanner for your new computer. You plug it into the USB drive on your Windows 8 computer but it fails to install. What is the problem most likely?
A. You can't install external hardware devices over a USB connection.
B. Your computer doesn't have a driver to match the scanner.
C. The scanner is a 64-bit device.
D. The scanner doesn't support NTFS volumes.
Question 7 of 20
5.0 Points
The command prompt found on Windows 7 and Windows 8 is very similar to the interface of what past operating system?
A. DOS
B. Windows 95
C. Windows 98
D. Windows NT
Question 8 of 20
5.0 Points
Your mom is trying to save room on her hard drive and wants to uninstall some of her applications. She asks you how to do this. What do you tell her?
A. Find the application folder in Windows Explore and select Uninstall from the context menu.
B. Right-click on the application execution file and select Delete from the context menu.
C. Go to Task Manager and find the listed application, then right-click on it and select Uninstall.
D. Go to Programs and Features and find the listed application. Then right-click on it and select Uninstall.
Question 9 of 20
5.0 Points
A user calls your help desk to report that the files on her USB stick do not have any permissions associated with them and therefore aren't secure. Why is this?
A. The USB stick is formatted with FAT 32.
B. The USB stick is formatted with FAT 64.
C. The USB stick is formatted with NTFS
D. There is no way to enforce security on a USB.
Question 10 of 20
5.0 Points
Which Microsoft operating system started the process of authenticating users with a username and password?
A. Windows XP
B. Windows 95
C. Windows 98
D. Windows NT
Question 11 of 20
5.0 Points
Which of the selections below is the most secure password?
A. secretpasswords
B. mypa$$word
C. mypa$$worD
D. pa$$worD135
Question 12 of 20
5.0 Points
Your boss is considering a BYOD program for your company. He asks you if there are any negatives to such a program. What do you tell him?
A. It limits the freedom of the user to access websites and applications.
B. It introduces security and control problems.
C. It requires multiple licenses for each computing device.
D. It limits the selection of computers to just a single device.
Question 13 of 20
5.0 Points
Your company has 1,500 desktop computers running Windows 7. You want to upgrade them to Windows 8. Which type of Microsoft license would be best-suited in this situation?
A. Microsoft Volume Licensing
B. Microsoft Perpetual Licensing
C. Microsoft Enterprise Licensing
D. Microsoft Business Licensing
Question 14 of 20
5.0 Points
A user is trying to delete a file located on an NTFS volume on his Windows 8 computer but is unable to do so. Why is this?
A. He is being prevented by FAT32 permissions.
B. He does not have the Modify permission.
C. He does not have the Write permission.
D. He is being restricted by the Full Control permission.
Question 15 of 20
5.0 Points
Which logging category does not appear in Event Viewer by default?
A. Application
B. System
C. Volume
D. Security
Question 16 of 20
5.0 Points
How do you access the context menu for a desktop shortcut or a file in Windows Explorer?
A. Right-Click on it.
B. Left-Click on it.
C. Highlight it and hit Enter.
D. Highlight it and hit Ctrl.
Question 17 of 20
5.0 Points
You want to ghost your network's computers with a fresh desktop that features Windows 8, as your computers currently use Windows 7. You will use Norton Ghost to do this. What source will Norton Ghost utilize to install Windows 8?
A. The ISO installation file downloaded from the Internet
B. An image file featuring the Windows 8 operating system
C. The original factory DVD with the installation files for Windows 8
D. An MSI file created for the Windows 8 operating system
Question 18 of 20
5.0 Points
You need to install an operating system on a computer that will be sharing files for the company employees. You estimate there will be as many as 15 users accessing these files at one time. Which operating system below is ideally suited for this machine?
A. Windows 8 Home 64-Bit Edition
B. Windows 7 Professional 32-Bit Edition
C. Windows 7 Professional 64-Bit Edition
D. Windows Server 2003 Standard Edition
Question 19 of 20
5.0 Points
What is the primary way to access applications in Windows 8?
A. Control Panel
B. Start Menu
C. Desktop Tiles
D. Context Menu
Question 20 of 20
5.0 Points
Which of the selections below is not a benefit of imaging the computers on your network?
A. It saves the time of having to install the required computer applications.
B. It saves the time of having to install the desired operating system.
C. There are fewer licensing fees because the OS is only installed once.
D. It helps to lessen the impact of spyware on the network.
