Question 1 of 205.0 Points
The measurement of how well an organization utilizes all of its resources to produce its outputs is known as:
A. ORR activity.
B. total factor productivity.
C. partial productivity.
D. TQM.
Question 2 of 205.0 Points
Strategic planning can help the firm determine:
A. the need for the product.
B. the market the firm wishes to target.
C. if the firm wants to make or buy their product.
D. all of the above.
Question 3 of 205.0 Points
__________ systems are used to keep inventory levels more or less constant.
A. Conversion
B. Reordering
C. Inventory
D. Statistical process
Question 4 of 205.0 Points
The Widget Company may base its decision of where to locate its facilities on:
A. the availability of labor.
B. the cost of energy.
C. how close to customers they need to be.
D. all of the above.
Question 5 of 205.0 Points
An effective conversion process:
A. converts the inputs into the final product.
B. lowers the cost of creating the product.
C. creates a better product for the same cost.
D. all of the above.
Question 6 of 205.0 Points
__________ ultimately decide what constitutes quality through __________ .
A. Customers; purchasing decisions
B. Managers; operations decisions
C. Employees; quality circles
D. Managers; company and employee goals
Question 7 of 205.0 Points
A particularly complex project's conversion activities might best be monitored with a:
A. PDCA cycle.
B. PERT network.
C. Gantt chart.
D. load chart.
Question 8 of 205.0 Points
The foundation of operations management is:
A. acquiring inputs.
B. delivering the output.
C. planning.
D. determining the customer.
Question 9 of 205.0 Points
The employee and equipment stay in one workstation as the product moves through the system in a __________ layout.
A. product
B. process
C. fixed-position
D. facilities
Question 10 of 205.0 Points
Which of the following is NOT an appropriate tool for determining an efficient sequence and monitoring for activities in the conversion process?
A. PERT network
B. Gantt chart
C. Deming wheel
D. Load chart
Question 11 of 205.0 Points
The process of analyzing the design to determine the materials and parts that it requires in the production process is known as:
A. MRP.
B. facilities layout design.
C. make-buy analysis.
D. JIT.
Question 12 of 205.0 Points
Which tool for monitoring the conversion process is a visual sequence of the process steps?
A. Gantt chart
B. PDCA cycle
C. Deming wheel
D. PERT chart
Question 13 of 205.0 Points
The value of JIT inventory systems is:
A. saving on warehouse space and labor.
B. ensuring financial resources are not tied up in inputs waiting to be used.
C. identifying defects in input rather quickly.
D. all of the above.
Question 14 of 205.0 Points
Which tool for monitoring the conversion process would list the people involved in each step and the time frame for their involvement?
A. PDCA cycle
B. PERT chart
C. Deming wheel
D. Load chart
Question 15 of 205.0 Points
An information technology form of quality management is:
A. MRP.
B. JIT.
C. ERP.
D. TQM.
Question 16 of 205.0 Points
The goal of a JIT system is:
A. creating the firm's product in the least amount of time.
B. improving the firm's profitability.
C. creating an appropriate strategic plan.
D. developing best practices for quality improvement.
Question 17 of 205.0 Points
When self-managed teams are used in flexible manufacturing:
A. team members learn all the tasks in the production process.
B. team members schedule work and hire new staff.
C. productivity and efficiency typically increase.
D. all of the above.
Question 18 of 205.0 Points
The source of standards for defining quality today is the:
A. customer.
B. operations department.
C. strategic planning team.
D. internal standards set.
Question 19 of 205.0 Points
Releasing orders so that the work is evenly distributed is referred to as:
A. partial productivity.
B. ORR.
C. load leveling.
D. customer fulfillment.
Question 20 of 205.0 Points
In the __________, the firm begins with an assessment of whether they will lose or gain a competitive advantage by outsourcing the product or some aspect of its production.
A. strategic planning process
B. make-buy analysis
C. conversion process
D. output process
