Question-1
Which of the following is true with regard to virtual teams?
A. Advances in communication hinder virtual global teams.
B. Virtual teams do not offer cost advantages.
C. Cultural misunderstandings are fairly rare occurrences across virtual teams.
D. The members of virtual teams interact through computer-mediated communication systems.
Question-2
Research on expatriate assignments continues to show that:
A. the number of dual-career couples is steadily declining.
B. linking rewards to team performance decreases the overall productivity of teams in the long run.
C. females are disproportionately underrepresented in expatriate assignments.
D. encouraging trial-and-error processes adversely affects cross-cultural collaboration.
Question-3
Neil Grahams is a strategic HR advisor in an American MNC. He believes that in today's globalized economy, both the knowledge and management resources as well as the skilled and unskilled employee resources, central to the success of an organization, are dispersed around the world. According to him, an organization can significantly improve global competitiveness by maximizing its global human resources in the long run. With which of the following is Neil most likely to agree?
A. Maximizing long-term retention adversely affects the ability of an organization to maximize its global human resources in the long run.
B. IHR managers must develop effective global management teams to improve global competitiveness.
C. Women have little or no role to play in international management.
D. The use of international cadre through career management is unlikely to improve global competitiveness
Question-4
Which of the following must an international team avoid if it wants to achieve the individual and collective goals of the team members?
A. Developing a global perspective
B. Providing means to communicate corporate culture
C. Causing the global enterprise to disintegrate
D. Disseminating the corporate culture
Question-5
Overall, more managerial opportunities are available for __________ women than for women in most other countries.
A. Russian
B. Chinese
C. Arabian
D. American
Question-6
__________ is optimized when career opportunities provided by the organization are congruent with repatriate career goals and aspirations.
A. Team management
B. Organizational efficiency
C. Productivity
D. Knowledge transfer
Question-7
Which of the following is an advantage of a synergy?
A. Minimized cross-cultural exchanges
B. Exposure to different viewpoints
C. Greater complexity in the workplace
D. Varying managerial styles
Question-8
Which of the following is NOT an operational challenge for global virtual teams?
A. Organizational objectives
B. Geographic dispersal
C. Culture differences
D. Technology
Question-9
Which of the following refers to a force that favors global convergence?
A. Technological standardization
B. Political ideology
C. Social systems
D. National labor relations systems and traditions
Question-10
Which of the following terms refers to the participation of labor in the management of a firm?
A. Codetermination
B. Parochialism
C. Assimilation
D. Differentiation
Question-11
For sharing resources and managing the transnational transfer of knowledge, it is essential for MNCs to maximize their human assets in the form of __________ management teams.
A. virtual
B. regional
C. niche
D. global
Question-12
For companies to maximize the long-term use of their global cadre, they need to make sure that:
A. cross-cultural entry and training are given far more importance than managing the reentry phase of the career cycle.
B. the foreign assignment and the reintegration process are positive experiences.
C. the potential effects of reverse culture shock are maximized.
D. communication with the home office is minimized.
Question-13
A repatriated manager says, "I learned to understand situations from the viewpoint of local employees and businesspeople when I worked overseas." Which of the following acquired skills is the manager referring to in this instance?
A. Technical skills
B. Multiple perspectives
C. Managerial skills
D. Tolerance for ambiguity
Question-14
Jeff Richards works for an American MNC. For more than 10 years, Jeff was posted in the company's subsidiary in Ghana. Upon returning to his home country a few months ago, Jeff reported that his international experience had substantially enhanced his skills of making decisions with less information and more uncertainty about the outcome. In this instance, Jeff alludes to which of the following acquired skills?
A. Tolerance for ambiguity
B. Technical skills
C. Managerial skills
D. Multiple perspectives
Question-15
Lauryn, an American national, was sent to Japan on an assignment. According to her, it was during this time that she learned to understand situations from the viewpoint of local employees and business people. As an expatriate, which of the following skills did Lauryn attain?
A. Multiple perspectives
B. Ability to work with others
C. Tolerance for ambiguity
D. Technical skills
Question-16
There are various categories of resources—both people and processes—which IHR managers and others must develop and maintain; in particular it is essential for them to:
A. minimize long-term retention and use of international cadre.
B. develop culturally homogeneous teams.
C. develop effective global management teams.
D. consider host-country labor relations system as essentially anarchic.
Question-17
One of the main dimensions of the labor-management relationship that a manager must consider is:
A. specific human resource policies in terms of recruitment, training, and compensation.
B. the role of mentoring bodies in the relationship.
C. advertising and promotional strategies.
D. repatriation policies and procedures.
Question-18
The reasons for the different opportunities for women among various countries can often be traced to the:
A. inadequate education systems of the host countries.
B. cultural expectations of the host countries.
C. predominantly agricultural economies of the host countries.
D. lack of adequate technology in the host countries.
Question-19
__________ are all about learning how to deal with a wide range of people, to adapt to their cultures through compromise, and not to be a dictator.
A. Multiple perspectives
B. Tolerance levels
C. Technical skills
D. Managerial skills
Question-20
Which of the following is true with regard to Mexican workers?
A. Mexican workers need more reassurance than employees in the U.S.
B. Mexican workers tend to emphasize work over family.
C. The incidence of absenteeism is substantially low among Mexican workers.
D. Pure business relationships are highly regarded by Mexican workers
Question-21
For most people, the basic meaning of work is tied to:
A. self-actualization needs.
B. subordinateship.
C. group membership.
D. economic necessity.
Question-22
Which of the following does NOT accurately characterize workers in the Mexican culture?
A. They rank high on collectivism.
B. They rank high on power distance.
C. They rank low on individualism.
D. They rank low on uncertainty avoidance.
Question-23
In the Middle East, __________ plays a major role in all aspects of life, including work.
A. religion
B. materialism
C. individualism
D. leisure
Question-24
Work centrality refers to:
A. the division of work roles between men and women in a given society.
B. the degree of general importance that working has in the life of an individual at any given point in time.
C. the concentration of work networks in a given region.
D. employee attitudes toward leaders.
Question-25
Which of the following refers to a cultural variable that shapes the content of a leadership situation?
A. Elasticity of demand
B. Level of risk
C. Productivity
D. Work norms
Question-26
Low power distance implies that:
A. people would be more likely to prefer an autocratic leadership style.
B. most people would be more comfortable with the traditional division of work and roles.
C. people would be more motivated by teamwork and relations with peers.
D. most people would be more comfortable with a clear distinction between managers and subordinates rather than with a blurring of decision-making responsibility.
Question-27
Which of the following is true with regard to Japanese workers?
A. Japanese workers consider work to be less important in their lives compared to leisure.
B. Japanese workers are typically lazy and are not dedicated to group goals.
C. Japanese workers typically feel strong kinship to their employers.
D. Japanese workers do not consider friendship to be an integral part of the workplace.
Question-28
A study of average work hours in various countries conducted by Steers found that __________ worked longer hours and took fewer vacation days.
A. Koreans
B. Japanese
C. British
D. Indonesians
Question-29
Which of the following is NOT one of the typical reward categories in the United States?
A. Job content
B. Cultural
C. Financial
D. Social status
Question-30
Which of the following is true with regard to the global leader's role?
A. Managers on international assignments do not represent the parent firm.
B. The global leader's role comprises the interaction of two sets of variables, technology, and information.
C. The cumulative effects of one or more weak managers hardly have a significant negative impact on the ability of the organization to meet its objectives.
D. Managers on international assignments try to maximize leadership effectiveness by juggling several important, and sometimes conflicting, roles.
Question-31
Which of the following is true about collectivist cultures?
A. People place high emphasis on autonomy, opportunities for personal achievements, and a work–life balance.
B. People are motivated when they feel that the company is providing them with good working conditions, fringe benefits, and training.
C. People typically opt for high pay, personal accomplishment, and job advancement.
D. People typically opt for risky opportunities for variety and fast-track advancement.
Question-32
__________ is/are the most common reasons given by Mexican workers for absenteeism and for failing to return to work.
A. Personal illness
B. Family reasons
C. Job dissatisfaction
D. Transportation costs
Question-33
Blackmoor Industries is an American firm that manufactures automotive parts. Blackmoor has two manufacturing facilities in the U.S. and one in a foreign country. Blackmoor's global managers have recently reported that they are having difficulty motivating their employees to meet various deadlines and production quotas.
Which of the following
undermines the argument that Blackmoor's global managers should implement a merit-based reward system to motivate individual employees?
A. Blackmoor's foreign facility is located in Korea, a country
characterized by a traditional value system.
B. The employees in Blackmoor's foreign facility belong to a highly
individualistic culture.
C. Blackmoor's foreign facility is located in Canada.
D. The employees in Blackmoor's foreign facility favor a democratic style
of leadership.
Question-34
__________ research focused on how some people are motivated by internal aspirations and life goals, whereas others are primarily motivated by the job conditions.
A. Henry Mintzberg's
B. Henri Fayol's
C. Abraham Maslow's
D. Frederick Herzberg's
Question-35
Which of the following is typical of the Mexican business culture?
A. Flat organizational structure
B. Self-leadership
C. Resistance to change
D. Bottom-up decision making
Question-36
Which of the following is NOT one of the typical characteristics of a successful leader with a global mindset?
A. High flexibility
B. Personal autonomy
C. Emotional resilience
D. Low cultural quotient
Question-37
Which of the following is one of the typical roles managers on international assignments must often play to enhance leadership effectiveness?
A. Representative of competing firms
B. Manager of the local firm
C. Cultural representative of the host country
D. Cultural representative of the neighboring country
Question-38
With regard to transitioning economy in Russia, Russian managers primarily emphasize:
A. self-esteem.
B. job security.
C. intellectual capital.
D. self-actualization.
Question-39
Which of the following helps explain why Maslow's higher-order needs are generally not very high on most Mexican workers' lists of needs?
A. An absence of free trade zones in the country
B. A low regard for family and personal relationships
C. A relatively low standard of living for most workers
D. A high rate of absenteeism in the maquiladoras
Question-40
Which of the following is/are particularly important in joint ventures for the purposes of strategic planning, implementation, and production?
A. Ethnocentric hiring strategy
B. Dual-career couples
C. Multicultural teams
D. Rigid repatriation policies
