6. Structural determinants of power in organizations include all of the following except |
A. reward for subordinates. | B. national representation. | C. influence in garnering resources. | D. perceived political power. | |
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7. A SWOT analysis typically involves examining an organization's strengths and weakness, as well as environmental _______ and threats. |
A. options | B. objections | C. objectives | D. opportunities | |
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8. The type of change that occurs as typically small adaptations within the existing framework of an organization is referred to as _______ change. |
A. incremental | B. discontinuous | C. strategic | D. continuous | |
9. Lynette is the type of worker who always shows up prepared and on time, has a kind word and a smile, and is genuinely warm and caring toward everyone she works with. Consequently, many of the people she works with look up to her and aspire to emulate her work ethic. What kind of power does this represent? |
A. Overt | B. Referent | C. Latent | D. Reward | |
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10. As an employee who is determined to advance in his company, Manual knows that _______ is not only is helpful to him but also can help the company to better accomplish its mission. |
A. pressing his manager for recognition of his work | B. resisting coercive authority | C. gaining expertise and knowledge | D. increasing his dependence on managers | |
11. As a founding member of a new technology startup, Haley is responsible for creating the company's _______, which lays out of the organization's purpose and reason for existence. |
A. mission statement | B. vision statement | C. purpose statement | D. goal plan | |
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12. _______ power may be considered a "two-way street," in that supervisors can punish subordinates by reducing pay or giving poor performance reviews, while employees can punish their supervisors by refusing work assignments or withholding crucial information. |
A. Latent | B. Referent | C. Coercive | D. Reward | | |
13. The ideas that people consciously describe as the principles that shape the way they behave are known as |
A. perceptual biases. | B. double-loops. | C. values. | D. espoused theories. | |
14. Some theorists argue that large systems change rarely comes about as a result of top-down or control strategies, but instead follows a pattern similar to that of change in nature, through which several small actions come together to create a new dynamic. This concept of change is referred to as |
A. downloading. | B. emergence. | C. sensing. | D. crystalizing. | |
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15. According to _______ theory, the various demands placed by customers or legal mandates are known as inputs. |
A. input | B. systems | C. motivational | D. espousal | |