Chapter 14 returns to the "strategic communication model" from Chapter 2 (the "onion" analogy) and states that it is the best way to approach the negotiation process. Negotiations also incorporate elements of conflict-resolution strategies, since negotiation involves parties with conflicting objectives. Using either the strategic communication model or the conflict-resolution model, describe a negotiation process to which you were a party, and discuss how the negotiation process was resolved, whether successfully or unsuccessfully.
