51) The organizing principle that refers to a worker being responsible to one, and
only one person, is called ________.
A) responsibility
B) authority
C) formalization
D) unity of command
52) Which statement best describes the premise of the positional power prin-
ciple?
A) Organizational strength is dependent on the grouping of human resources
within an organization.
B) Departments performing similar activities and jobs must be grouped together
in the organization's hierarchy.
C) Power is vested in the person occupying the position, not in the position
itself.
D) Power is vested in the position, not in the person occupying the position.
53) How are departments formed in a functional organization?
A) By similar activities and jobs
B) By physical location or territory
C) By merchandise or service
D) By client or industry served
54) Sam and Beth have formed a partnership combining Sam's delivery fleet
with Beth's wholesale flower business. The partnership has not gone well and
Beth and Sam both see themselves as being responsible for daily operations
and neither is working on sales or planning. What organizational principle is
being violated here and therefore explains why the problem is occurring?
A) Span of control/management
B) Hierarchical structure principle
C) Division of labor principle
D) Unity of command principle
55) A company's core competency is best described as ________.
A) focusing employees on working for the organization
B) doing what it does best
C) outsourcing key tasks and resources
D) reducing the size of the organization
56) The organizing principle that refers to the importance of a structure for
providing direction and control in an organization is called ________.
A) span of control
B) line authority
C) hierarchical structure
D) chain of command
57) ________ decisions are those based on logic and reason.
A) Political
B) Economic
C) Temporal
D) Rational
58) Christian has just made a decision that is sure to boost his career, even-
though the decision does his company no good. What type of decision did
Christian make?
A) A politically rewarding decision
B) A politically popular decision
C) A superior's political decision
D) A personal political decision
59) Daryl is afraid to make wrong decisions or to overstep his authority, so he
sends his decisions up to his boss. Daryl is employing what type of decision
making?
A) Buck-passing decision making
B) Affective decision making
C) Delayed decision making
D) Conflict-based decision making
60) A manager causing emotional or psychological suffering for those he or she
manages would be called which type of manager?
A) A spineless manager
B) A workaholic manager
C) A malicious manager
D) A split-personality manager
61) Which descriptor best characterizes spineless managers?
A) They believe people are plotting to take their power.
B) They have two contrasting personalities.
C) They avoid decisions in order to avoid being held accountable later.
D) They accumulate and guard resources.
62) What is the definition of productivity?
A) The amount of work that gets done, regardless of errors.
B) The amount of goods or services created in a given time.
C) The amount that revenues exceed expenses.
D) The amount of income received.
63) Deb consistently argues against the consensus of other members of her group
in an effort to probe for weaknesses in the group's current position. Deb's
role in the group is that of being a ________.
A) cultural advocate
B) manager
C) leader
D) devil's advocate
64) Which statement best describes group attractiveness?
A) Behaving in a way that directly affects goal accomplishment.
B) Generating interest and demonstrating value to others so they will choose to
join a group.
C) Causing confusion over roles in a group and their boundaries.
D) Attracting others to the group through an emotional appeal.
65) What statement best describes group task activities?
A) Behaving in a way that directly affects goal accomplishment.
B) Causing confusion over roles in a group and their boundaries.
C) Generating interest and demonstrating value to others so they will choose to
join a group.
D) Attracting other to the group through an emotional appeal.
66) The group members in Barney's group are so tight they have stopped express-
ing their individual opinions and considering input from others outside of the
group. Which statement best describes the groupthink that has now impact-
ed the behavior of the group?
A) Negative results from intragroup pressures within group decision making.
B) Sharing responsibility to the point that accountability is difficult to ascertain.
C) Consensus that occurs within organizations.
D) Division of authority and responsibility that occurs in behavioral and flat orga-
nizations.
67) Which stage of group formation occurs when group members are focused on
becoming acquainted with each other?
A) Performing
B) Conforming
C) Norming
D) Forming
68) Which type of team includes individuals from different functional areas?
A) A matrix team
B) A workforce team
C) A think tank
D) A cross-functional team
69) Which of the following statements best defines the purpose of integrity tests?
A) Tests designed to measure an employee or job candidate's aptitude.
B) Tests designed to gauge an employee or job candidate's honesty through
questions on ethical dilemmas.
C) Tests designed to measure an employee or job candidate's ability to perform
job-related tasks.
D) Tests designed to analyze an employee or job candidate's handwriting as a
gauge of their honesty.
70) According to your textbook, what percent of companies indicated in a recent
Human Resource Management Association survey that they had conducted
some form of employee surveillance?
A) 50%
B) 70%
C) 60%
D) 40%
71) Which of the following examples might be considered controversial in terms
of a company's legitimate control over employee behavior?
A) Activities carried on outside of the workplace
B) Attire in the workplace
C) No smoking policies
D) All of the above
72) How might Rachel respond to a gossipy co-worker in her workplace?
A) Tell her own gossip stories.
B) Avoid them and show no interest in what they are saying.
C) Totally disregard anything they say.
D) Listen attentively to their stories.
73) Rhonda is making a salary that is so low she would be embarrassed to have
her friends and family find out what it is. She makes enough to get by and
the company offers high levels of job security, but the salary makes her have
doubts about her self-worth. She has many friends on the job and she and
her husband have many personal friends. According to Maslow, what needs
should be used to motivate Rhonda?
A) Esteem
B) Safety
C) Physiologic
D) Belonging
74) John appears to have a strong need for approval in order to perform his job
effectively. What does this indicate John is looking for?
A) Sufficient ability to complete his assigned tasks.
B) Feeling he has accomplished the goals set for him by management.
C) Official consent or confirmation he is performing his job correctly
D) Capacity to perform his assigned tasks effectively.
75) John appears to have a strong need for achievement in order to perform his
job effectively. What does this indicate John is looking for?
A) Official consent or confirmation he is performing his job correctly.
B) Capacity to perform his assigned tasks effectively.
C) Sufficient ability to complete his assigned tasks.
D) Feeling he has accomplished the goals set for him by management
only one person, is called ________.
A) responsibility
B) authority
C) formalization
D) unity of command
52) Which statement best describes the premise of the positional power prin-
ciple?
A) Organizational strength is dependent on the grouping of human resources
within an organization.
B) Departments performing similar activities and jobs must be grouped together
in the organization's hierarchy.
C) Power is vested in the person occupying the position, not in the position
itself.
D) Power is vested in the position, not in the person occupying the position.
53) How are departments formed in a functional organization?
A) By similar activities and jobs
B) By physical location or territory
C) By merchandise or service
D) By client or industry served
54) Sam and Beth have formed a partnership combining Sam's delivery fleet
with Beth's wholesale flower business. The partnership has not gone well and
Beth and Sam both see themselves as being responsible for daily operations
and neither is working on sales or planning. What organizational principle is
being violated here and therefore explains why the problem is occurring?
A) Span of control/management
B) Hierarchical structure principle
C) Division of labor principle
D) Unity of command principle
55) A company's core competency is best described as ________.
A) focusing employees on working for the organization
B) doing what it does best
C) outsourcing key tasks and resources
D) reducing the size of the organization
56) The organizing principle that refers to the importance of a structure for
providing direction and control in an organization is called ________.
A) span of control
B) line authority
C) hierarchical structure
D) chain of command
57) ________ decisions are those based on logic and reason.
A) Political
B) Economic
C) Temporal
D) Rational
58) Christian has just made a decision that is sure to boost his career, even-
though the decision does his company no good. What type of decision did
Christian make?
A) A politically rewarding decision
B) A politically popular decision
C) A superior's political decision
D) A personal political decision
59) Daryl is afraid to make wrong decisions or to overstep his authority, so he
sends his decisions up to his boss. Daryl is employing what type of decision
making?
A) Buck-passing decision making
B) Affective decision making
C) Delayed decision making
D) Conflict-based decision making
60) A manager causing emotional or psychological suffering for those he or she
manages would be called which type of manager?
A) A spineless manager
B) A workaholic manager
C) A malicious manager
D) A split-personality manager
61) Which descriptor best characterizes spineless managers?
A) They believe people are plotting to take their power.
B) They have two contrasting personalities.
C) They avoid decisions in order to avoid being held accountable later.
D) They accumulate and guard resources.
62) What is the definition of productivity?
A) The amount of work that gets done, regardless of errors.
B) The amount of goods or services created in a given time.
C) The amount that revenues exceed expenses.
D) The amount of income received.
63) Deb consistently argues against the consensus of other members of her group
in an effort to probe for weaknesses in the group's current position. Deb's
role in the group is that of being a ________.
A) cultural advocate
B) manager
C) leader
D) devil's advocate
64) Which statement best describes group attractiveness?
A) Behaving in a way that directly affects goal accomplishment.
B) Generating interest and demonstrating value to others so they will choose to
join a group.
C) Causing confusion over roles in a group and their boundaries.
D) Attracting others to the group through an emotional appeal.
65) What statement best describes group task activities?
A) Behaving in a way that directly affects goal accomplishment.
B) Causing confusion over roles in a group and their boundaries.
C) Generating interest and demonstrating value to others so they will choose to
join a group.
D) Attracting other to the group through an emotional appeal.
66) The group members in Barney's group are so tight they have stopped express-
ing their individual opinions and considering input from others outside of the
group. Which statement best describes the groupthink that has now impact-
ed the behavior of the group?
A) Negative results from intragroup pressures within group decision making.
B) Sharing responsibility to the point that accountability is difficult to ascertain.
C) Consensus that occurs within organizations.
D) Division of authority and responsibility that occurs in behavioral and flat orga-
nizations.
67) Which stage of group formation occurs when group members are focused on
becoming acquainted with each other?
A) Performing
B) Conforming
C) Norming
D) Forming
68) Which type of team includes individuals from different functional areas?
A) A matrix team
B) A workforce team
C) A think tank
D) A cross-functional team
69) Which of the following statements best defines the purpose of integrity tests?
A) Tests designed to measure an employee or job candidate's aptitude.
B) Tests designed to gauge an employee or job candidate's honesty through
questions on ethical dilemmas.
C) Tests designed to measure an employee or job candidate's ability to perform
job-related tasks.
D) Tests designed to analyze an employee or job candidate's handwriting as a
gauge of their honesty.
70) According to your textbook, what percent of companies indicated in a recent
Human Resource Management Association survey that they had conducted
some form of employee surveillance?
A) 50%
B) 70%
C) 60%
D) 40%
71) Which of the following examples might be considered controversial in terms
of a company's legitimate control over employee behavior?
A) Activities carried on outside of the workplace
B) Attire in the workplace
C) No smoking policies
D) All of the above
72) How might Rachel respond to a gossipy co-worker in her workplace?
A) Tell her own gossip stories.
B) Avoid them and show no interest in what they are saying.
C) Totally disregard anything they say.
D) Listen attentively to their stories.
73) Rhonda is making a salary that is so low she would be embarrassed to have
her friends and family find out what it is. She makes enough to get by and
the company offers high levels of job security, but the salary makes her have
doubts about her self-worth. She has many friends on the job and she and
her husband have many personal friends. According to Maslow, what needs
should be used to motivate Rhonda?
A) Esteem
B) Safety
C) Physiologic
D) Belonging
74) John appears to have a strong need for approval in order to perform his job
effectively. What does this indicate John is looking for?
A) Sufficient ability to complete his assigned tasks.
B) Feeling he has accomplished the goals set for him by management.
C) Official consent or confirmation he is performing his job correctly
D) Capacity to perform his assigned tasks effectively.
75) John appears to have a strong need for achievement in order to perform his
job effectively. What does this indicate John is looking for?
A) Official consent or confirmation he is performing his job correctly.
B) Capacity to perform his assigned tasks effectively.
C) Sufficient ability to complete his assigned tasks.
D) Feeling he has accomplished the goals set for him by management
