Question 1
Your brother is always complaining how slow his computer is. What single action can he take that will provide him the biggest performance gain and make his computer faster?
A. Purchase a power supply with greater wattage
B. Purchase a faster processor
C. Purchase more memory to double it
D. Replace his HHD drives with SSD
Question 2
Your mother wants to purchase a larger hard drive for her computer and asks you to see what type of drive interface she has. Her computer is connected to the motherboard by a gray ribbon cable that encases 40 pins. What type of drive interface does she have?
A. Solid State
B. IDE or EIDE
C. SATA
D. SCSI
Question 3
You are shopping for a new computer. You see the memory listing as 1GBX4. What does this mean?
A. 4 DDR first generation DIMMs
B. 1 GB of memory made up of 4 DIMMs
C. 4 GB of memory made up of 4 DIMMs
D. 1 DDR fourth generation DIMMS
Question 4
You have just changed the system time within your computer's BIOS. You choose to save the settings upon exit. What happens next?
A. The computer will restart the boot process from the beginning.
B. The computer will immediately load the boot loader.
C. The computer will save the changes in the computer's registry also.
D. The computer will check for firmware updates on the Internet.
Question 5
Which type of device below would you most likely consider installing a SCSI disk in?
A. A server
B. A notebook
C. A laptop
D. A desktop
Question 6
What is the purpose of the boot loader during the boot-up process?
A. It finds the computer operating system and loads it into memory.
B. It scans the hard drives for disk errors that will prevent the OS from loading.
C. It loads the BIOS into memory to allow configuration changes to be made.
D. It scans the computer for malware and viruses to protect the BIOS.
Question 7
Which selection below has the greatest storage capacity?
A. 30 CDs
B. 2 DVD DLs
C. 7 DVDs
D. 1 BD
Question 8
Your mom wants to purchase a new tablet. She said she wants her new computer to be able to play her DVDs so she can listen to music and wants to know what type optical drives will play her disk. Which selection below will complete her answer?
A. A CD or DVD drive
B. A DVD or BD drive
C. A CD, DVD, or BD drive
D. A DVD or DDR drive
Question 9
You want to set up your computer so that it attempts to boot from your USB drive before it boots from the internal hard drive. Where would you configure this?
A. Windows Control Panel
B. Windows Computer Manager
C. Computer BIOS
D. The CPU Control Application
Question 10
What type of memory or storage device is prone to losing data if the power goes out?
A. A USB stick
B. An External Drive
C. A DDR SDRAM module
D. A SATA drive
Question 11
Data for which there is temporarily no room in RAM is diverted to where on your computer?
A. The paging file on the hard drive
B. The system file on the hard drive
C. The memory file on the hard drive
D. The CPU cache
Question 12
How does the POST process alert the user if it detects a hardware problem during the POST process?
A. It flashes a report on the screen displaying what the problem is.
B. It emanates a series of beeps which point to a certain type of error.
C. It signals the hard drive LED to begin flashing an error signal.
D. The computer will immediately power off to avoid a potential short.
Question 13
Why is the iPad NOT considered to be an enterprise-worthy device?
A. It doesn't support SATA drives.
B. Not enough technicians are trained for them.
C. It doesn't support multi-user environments.
D. It only uses the Apple protocol
Question 14
Where is the BIOS for your computer located?
A. Within the CPU
B. In the PSU
C. In the Motherboard
D. In the optical drive
Question 15
Which of the objects below is NOT powered by the PSU of your computer?
A. A hard drive
B. A printer
C. A motherboard
D. Memory
Question 16
What type of device is characteristic of an enterprise environment?
A. A workstation used by a retired person
B. A workstation used at an engineering firm
C. A tablet computer used by an elementary school student
D. A notebook used by a college student
Question 17
The different types of DDR modules are easily identifiable because of what factor?
A. Each module has a different length.
B. Each module has a notch located in a different place.
C. Each module is a different industry-standardized color.
D. Each module has a different length.
Question 18
Which type of USB connector is always plugged into the computer to connect an external device?
A. Type A
B. Type B
C. Micro
D. Mini
Question 19
What is the transfer rate of DDR memory?
A. 16 bit
B. 32 bit
C. 64 bit
D. 128 bit
Question 20
What type of maintenance is required of a computer's power supply to ensure that it remains in working order?
A. Clean the Molex cables regularly with a damp cloth.
B. Regularly change out the NEMA 5-15 cord every 180 days.
C. Statically discharge the PSU every 180 days.
D. Clean any dust or debris from the air vents in front of the fans.
