Question 1
Which of the statements below is false?
A. You can install a 64-bit operating system on a 64-bit machine.
B. You can install a 64-bit operating system on a 32-bit machine.
C. You can install a 32-bit operating system on a 64-bit machine.
D. You can install a 32-bit operating system on a 32-bit machine
Question 2
Which of the selections below is not a benefit of imaging the computers on your network?
A. It saves the time of having to install the required computer applications.
B. It saves the time of having to install the desired operating system.
C. There are fewer licensing fees because the OS is only installed once.
D. It helps to lessen the impact of spyware on the network.
Question 3
The command prompt found on Windows 7 and Windows 8 is very similar to the interface of what past operating system?
A. DOS
B. Windows 95
C. Windows 98
D. Windows NT
Question 4
You are new to Microsoft certification and want to start out by getting a certification geared around Windows 8. What Microsoft certification should you pursue?
A. MCM
B. MCWIN
C. MCSA
D. MCSD
Question 5
Which logging category does not appear in Event Viewer by default?
A. Application
B. System
C. Volume
D. Security
Question 6
A user calls the help desk and says she cannot install a Windows application on her Windows 8 computer because she is being denied. What is the most likely reason?
A. She is trying to install the application on the system volume.
B. She is trying to install the application on a FAT32 volume.
C. She does not have local administrative rights to the computer.
D. Windows 8 only allow Apps for the RT operating system.
Question 7
Your boss is considering a BYOD program for your company. He asks you if there are any negatives to such a program. What do you tell him?
A. It limits the freedom of the user to access websites and applications.
B. It introduces security and control problems.
C. It requires multiple licenses for each computing device.
D. It limits the selection of computers to just a single device.
Question 8
How do you access the context menu for a desktop shortcut or a file in Windows Explorer?
A. Right-Click on it.
B. Left-Click on it.
C. Highlight it and hit Enter.
D. Highlight it and hit Ctrl.
Question 9
Your dad has downloaded an application from the Internet. He calls you up and says he is unable to uninstall the application. He says the file he downloaded has an ISO extension. What do you tell him?
A. Tell him to extract the file using 7-zip.
B. Tell him to open the file using Adobe Reader.
C. Tell him to right-click on the file and select Install.
D. Tell him to open the file using Adobe Flash.
Question 10
You need to install an operating system on a computer that will be sharing files for the company employees. You estimate there will be as many as 15 users accessing these files at one time. Which operating system below is ideally suited for this machine?
A. Windows 8 Home 64-Bit Edition
B. Windows 7 Professional 32-Bit Edition
C. Windows 7 Professional 64-Bit Edition
D. Windows Server 2003 Standard Edition
Question 11
A user is trying to delete a file located on an NTFS volume on his Windows 8 computer but is unable to do so. Why is this?
A. He is being prevented by FAT32 permissions.
B. He does not have the Modify permission.
C. He does not have the Write permission.
D. He is being restricted by the Full Control permission.
Question 12
You are having problems on your Windows 7 computer and you pull up Device Manager to see if there are any alerts. Two of your devices have yellow exclamation points over them. What does this most likely indicate?
A. A missing driver
B. A disabled device
C. A deleted device
D. A uninstalled device
Question 13
Your mom is trying to save room on her hard drive and wants to uninstall some of her applications. She asks you how to do this. What do you tell her?
A. Find the application folder in Windows Explore and select Uninstall from the context menu.
B. Right-click on the application execution file and select Delete from the context menu.
C. Go to Task Manager and find the listed application, then right-click on it and select Uninstall.
D. Go to Programs and Features and find the listed application. Then right-click on it and select Uninstall.
Question 14
You are setting up a desktop computer for an AutoCAD specialist who needs a minimum of 125GB of RAM. Which operating system below would be best-suited for his needs?
A. Windows 8 Home 64-Bit Edition
B. Windows XP 32-Bit Professional Edition
C. Windows Millennium 64-Bit Professional Edition
D. Windows 7 64-Bit Ultimate Edition
Question 15
You need to access the registry on your Windows 7 computer. How do you do this?
A. Click the registry icon in the Control Panel.
B. Type regedit at Start – Run.
C. Click the registry icon in the Notifications area.
D. Click Registry in the Start Menu.
Question 16
Your company has 1,500 desktop computers running Windows 7. You want to upgrade them to Windows 8. Which type of Microsoft license would be best-suited in this situation?
A. Microsoft Volume Licensing
B. Microsoft Perpetual Licensing
C. Microsoft Enterprise Licensing
D. Microsoft Business Licensing
Question 17
Your computer running Windows 7 is doing some very strange things with the operating system. You are fairly certain it is not a hardware issue. You need to try to get further insight into what is going on within the operating system. Which tool would be best-suited for this?
A. Task Scheduler
B. Disk Management
C. Event Viewer
D. Performance Monitor
Question 18
How do you make someone an administrator for a Windows 7 computer?
A. Save his or her user account to an NTFS partition.
B. Give his or her user account full control to the system volume.
C. Add the account to the Domain Administrators group.
D. Add the account to the Administrators group.
Question 19
You want to ghost your network's computers with a fresh desktop that features Windows 8, as your computers currently use Windows 7. You will use Norton Ghost to do this. What source will Norton Ghost utilize to install Windows 8?
A. The ISO installation file downloaded from the Internet
B. An image file featuring the Windows 8 operating system
C. The original factory DVD with the installation files for Windows 8
D. An MSI file created for the Windows 8 operating system
Question 20
What overriding philosophy of the Windows 8 operating system makes it unique compared to earlier Microsoft operating systems?
A. It is a universal operating system for all types of devices.
B. It can host both 32- and 64-bit applications.
C. Up to 192 users can have a separate local profile on it.
D. It can handle a quad-core processor and up to 256GB of RAM.
