Quiz
Page 1 of 3
Part 1: Multiple-Choice
Part 1 consists of 20 multiple-choice questions worth 1.5 points each.It should take you no longer than 40 minutes to complete.
Question 1 (1.5 points)
_____ complexity is the number of levels in the hierarchy of an organization.
Question 1 options:
1) Spatial
2) Vertical
3) Lateral
4) Horizontal
Question 2 (1.5 points)
Organizations in rapidly changing environments tend to have a(n) _____ management processes.
Question 2 options:
1) differentiated
2) integrated
3) mechanic
4) organic
Question 3 (1.5 points)
The overall goal for an organization is also called the:
Question 3 options:
1) operating goal.
2) decision guideline.
3) mission.
4) strategy.
Question 4 (1.5 points)_____ means people are organized according to what the organization produces.
Question 4 options:
1) Functional grouping
2) Divisional grouping
3) Multifocused grouping
4) Horizontal grouping
Question 5 (1.5 points)
Which of the following contingency factors will influence whether an organization is more effective with a primarily mechanistic organization design?
Question 5 options:
1) Service technology
2) Large size
3) Adaptive culture
4) Innovation strategy
Question 6 (1.5 points)
Melissa works in the fashion industry. Her job is to research, by analyzing social media, the growing trends among youth. Her company designs and manufactures clothing based on her analysis. Melissa is a part of the _____ of the task environment.
Question 6 options:
1) industry sector
2) market sector
3) raw material sector
4) international sector
Question 7 (1.5 points)_____ refers to technologies, skills, and processes for searching and examining massive sets of data to uncover hidden patterns and correlations.
Question 7 options:
1) Scientific management
2) Social business
3) A social media program
4) Big data analytics
Question 8 (1.5 points)_____ primarily focus on the design and functioning of an organization as a whole.
Question 8 options:
1) Structural dimensions
2) Administrative principles
3) Contingency factors
4) Functional dimensions
Question 9 (1.5 points)
Which of the following statements is true of environmental complexity?
Question 9 options:
1) It refers to homogeneity
2) The number of companies in an organization's domain do not affect its complexity.
3) Industry changes do not contribute to environmental complexity.
4) It refers to the number and dissimilarity of external elements.
Question 10 (1.5 points)
The Verification Department of the Internal Revenue Service checks the calculations on returns and notes any discrepancies. According to Perrow, this department fits into the category of _____.
Question 10 options:
1) craft technologies
2) routine technologies
3) engineering technologies
4) nonroutine technologies
Quiz
Page 2 of 3
Question 11 (1.5 points)
Which of the following is true of international divisions?
Question 11 options:
1) They are typically organized along functional or product lines.
2) They move organizations from more sophisticated international operations to domestic divisions.
3) They have their own hierarchy to handle businesses in various countries.
4) They sell products and services created by international operations in domestic markets.
Question 12 (1.5 points)
The ____ to organizational effectiveness is concerned with the output side and whether an organization achieves its goals in terms of desired levels of output.
Question 12 options:
1) goal approach
2) resource-based approach
3) analytical approach
4) internal process approach
Question 13 (1.5 points)
Getwel Corp. and Sebastian Inc. are two computer manufacturers that share with each other the details of commonly occurring issues and customer complaints. This enables them to work together and provide better service to their customers and also saves the time required to diagnose the issues. Which of the following does this scenario illustrate?
Question 13 options:
1) A Collaborative network
2) Resource dependence
3) Normative forces
4) A Trade association
Question 14 (1.5 points)
Quidpro, a food and beverage company based in Germany, gets most of its sales from outside its home country. Its employees are spread all over the world. The CEO is Belgian, the chairman was born in Austria, and more than half of the company's managers are non-Germans. The company has hundreds of brands and has production facilities or other operations in almost every country in the world. Quidpro is in the _____ stage of international development.
Question 14 options:
1) multinational
2) international
3) domestic
4) global
Question 15 (1.5 points)
Which of the following approaches is most likely to be used when one is measuring work climate, group loyalty, and worker-management communication as measures of effectiveness?
Question 15 options:
1) Quality control approach
2) External process approach
3) Internal process approach
4) Stakeholder approach
Question 16 (1.5 points)
Brian is the brand manager for Bake 'n Bite Pastries. His job requires him to coordinate several aspects of the brand, right from the design to the distribution of the product. Although he does not report to any of the teams being coordinated, he still plays an active role in managing the product. In the context of horizontal linkages, Brian is _____.
Question 16 options:
1) a liaison
2) a full-time integrator
3) the head of a task force
4) a team leader
Question 17 (1.5 points)
The highest level of horizontal coordination is:
Question 17 options:
1) relational coordination.
2) departmental grouping.
3) hierarchical referral.
4) functional grouping.
Question 18 (1.5 points)
Percy developed a new accounting system which processed data that was previously computed by ten accountants. As a result, the new technology replaced ten employees. Due to Percy's innovation, the technological sector impacted the _____ of the organization.
Question 18 options:
1) external environment
2) international environment
3) global environment
4) general environment
Question 19 (1.5 points)
A(n) _____ means that competition in each country is handled independently of competition in other countries.
Question 19 options:
1) globalization strategy
2) standardization strategy
3) export strategy
4) multidomestic strategy
Question 20 (1.5 points)
Arkal Corp. manufactures wooden chairs and Borston Corp. manufactures plastic chairs. Arkal Corp. wants to enter into a resource-dependence relationship with Borston Corp. Which of the following types of resource-dependence relationships is most likely to result in Arkal Corp. gaining full control over the joint outcome?
Question 20 options:
1) Acquisition
2) Joint Venture
3) Strategic Alliance
Part 2: Short Answer
Part 2 consists of 5 short answer questions worth 4 points each. It should take you no longer than 40 minutes to complete.
Question 21 (4 points)
What do organizational charts reflect?
Question 22 (4 points)
Describe acquisitions, mergers, joint ventures, and contracts.
Question 23 (4 points)
Differentiate between for-profit businesses and nonprofit firms.
Question 24 (4 points)
Discuss how the ultimate impact of technology can be understood through the concept of sociotechnical systems.
Question 25 (4 points)
What comprises an organization's environment?
Part 3: Essay
Part 3 consists of 1 essay question worth 30 points. It should take you no longer than 40 minutes to complete.
Question 26 (30 points)
In the context of the competing values model, explain the four approaches to effectiveness values.
Page 1 of 3
Part 1: Multiple-Choice
Part 1 consists of 20 multiple-choice questions worth 1.5 points each.It should take you no longer than 40 minutes to complete.
Question 1 (1.5 points)
_____ complexity is the number of levels in the hierarchy of an organization.
Question 1 options:
1) Spatial
2) Vertical
3) Lateral
4) Horizontal
Question 2 (1.5 points)
Organizations in rapidly changing environments tend to have a(n) _____ management processes.
Question 2 options:
1) differentiated
2) integrated
3) mechanic
4) organic
Question 3 (1.5 points)
The overall goal for an organization is also called the:
Question 3 options:
1) operating goal.
2) decision guideline.
3) mission.
4) strategy.
Question 4 (1.5 points)_____ means people are organized according to what the organization produces.
Question 4 options:
1) Functional grouping
2) Divisional grouping
3) Multifocused grouping
4) Horizontal grouping
Question 5 (1.5 points)
Which of the following contingency factors will influence whether an organization is more effective with a primarily mechanistic organization design?
Question 5 options:
1) Service technology
2) Large size
3) Adaptive culture
4) Innovation strategy
Question 6 (1.5 points)
Melissa works in the fashion industry. Her job is to research, by analyzing social media, the growing trends among youth. Her company designs and manufactures clothing based on her analysis. Melissa is a part of the _____ of the task environment.
Question 6 options:
1) industry sector
2) market sector
3) raw material sector
4) international sector
Question 7 (1.5 points)_____ refers to technologies, skills, and processes for searching and examining massive sets of data to uncover hidden patterns and correlations.
Question 7 options:
1) Scientific management
2) Social business
3) A social media program
4) Big data analytics
Question 8 (1.5 points)_____ primarily focus on the design and functioning of an organization as a whole.
Question 8 options:
1) Structural dimensions
2) Administrative principles
3) Contingency factors
4) Functional dimensions
Question 9 (1.5 points)
Which of the following statements is true of environmental complexity?
Question 9 options:
1) It refers to homogeneity
2) The number of companies in an organization's domain do not affect its complexity.
3) Industry changes do not contribute to environmental complexity.
4) It refers to the number and dissimilarity of external elements.
Question 10 (1.5 points)
The Verification Department of the Internal Revenue Service checks the calculations on returns and notes any discrepancies. According to Perrow, this department fits into the category of _____.
Question 10 options:
1) craft technologies
2) routine technologies
3) engineering technologies
4) nonroutine technologies
Quiz
Page 2 of 3
Question 11 (1.5 points)
Which of the following is true of international divisions?
Question 11 options:
1) They are typically organized along functional or product lines.
2) They move organizations from more sophisticated international operations to domestic divisions.
3) They have their own hierarchy to handle businesses in various countries.
4) They sell products and services created by international operations in domestic markets.
Question 12 (1.5 points)
The ____ to organizational effectiveness is concerned with the output side and whether an organization achieves its goals in terms of desired levels of output.
Question 12 options:
1) goal approach
2) resource-based approach
3) analytical approach
4) internal process approach
Question 13 (1.5 points)
Getwel Corp. and Sebastian Inc. are two computer manufacturers that share with each other the details of commonly occurring issues and customer complaints. This enables them to work together and provide better service to their customers and also saves the time required to diagnose the issues. Which of the following does this scenario illustrate?
Question 13 options:
1) A Collaborative network
2) Resource dependence
3) Normative forces
4) A Trade association
Question 14 (1.5 points)
Quidpro, a food and beverage company based in Germany, gets most of its sales from outside its home country. Its employees are spread all over the world. The CEO is Belgian, the chairman was born in Austria, and more than half of the company's managers are non-Germans. The company has hundreds of brands and has production facilities or other operations in almost every country in the world. Quidpro is in the _____ stage of international development.
Question 14 options:
1) multinational
2) international
3) domestic
4) global
Question 15 (1.5 points)
Which of the following approaches is most likely to be used when one is measuring work climate, group loyalty, and worker-management communication as measures of effectiveness?
Question 15 options:
1) Quality control approach
2) External process approach
3) Internal process approach
4) Stakeholder approach
Question 16 (1.5 points)
Brian is the brand manager for Bake 'n Bite Pastries. His job requires him to coordinate several aspects of the brand, right from the design to the distribution of the product. Although he does not report to any of the teams being coordinated, he still plays an active role in managing the product. In the context of horizontal linkages, Brian is _____.
Question 16 options:
1) a liaison
2) a full-time integrator
3) the head of a task force
4) a team leader
Question 17 (1.5 points)
The highest level of horizontal coordination is:
Question 17 options:
1) relational coordination.
2) departmental grouping.
3) hierarchical referral.
4) functional grouping.
Question 18 (1.5 points)
Percy developed a new accounting system which processed data that was previously computed by ten accountants. As a result, the new technology replaced ten employees. Due to Percy's innovation, the technological sector impacted the _____ of the organization.
Question 18 options:
1) external environment
2) international environment
3) global environment
4) general environment
Question 19 (1.5 points)
A(n) _____ means that competition in each country is handled independently of competition in other countries.
Question 19 options:
1) globalization strategy
2) standardization strategy
3) export strategy
4) multidomestic strategy
Question 20 (1.5 points)
Arkal Corp. manufactures wooden chairs and Borston Corp. manufactures plastic chairs. Arkal Corp. wants to enter into a resource-dependence relationship with Borston Corp. Which of the following types of resource-dependence relationships is most likely to result in Arkal Corp. gaining full control over the joint outcome?
Question 20 options:
1) Acquisition
2) Joint Venture
3) Strategic Alliance
Part 2: Short Answer
Part 2 consists of 5 short answer questions worth 4 points each. It should take you no longer than 40 minutes to complete.
Question 21 (4 points)
What do organizational charts reflect?
Question 22 (4 points)
Describe acquisitions, mergers, joint ventures, and contracts.
Question 23 (4 points)
Differentiate between for-profit businesses and nonprofit firms.
Question 24 (4 points)
Discuss how the ultimate impact of technology can be understood through the concept of sociotechnical systems.
Question 25 (4 points)
What comprises an organization's environment?
Part 3: Essay
Part 3 consists of 1 essay question worth 30 points. It should take you no longer than 40 minutes to complete.
Question 26 (30 points)
In the context of the competing values model, explain the four approaches to effectiveness values.
