M01 Lesson 1 Exam SCORE 100 PERCENT

Question 1 5 / 5 points
The __________ HR group may provide specialized support for organizational change.
Question options:

transactional

corporate

embedded

centers of expertise
Question 2 5 / 5 points
__________ maintain contact within the community and publicize openings.
Question options:

Job analysts

EEO representatives

Recruiters

Compensation managers
Question 3 5 / 5 points
A(n) __________ examines current organizational practices for potential action violations.
Question options:

EEO representative

training specialist

job analyst

compensation manager
Question 4 5 / 5 points
The __________ HR group focuses on being HR business partners to specific departments.
Question options:

embedded

corporate

centers of expertise

transactional
Question 5 5 / 5 points
Which of the following job titles indicates a position in human resources?
Question options:

recruiter

training specialist

EEO coordinator

all of the above
Question 6 5 / 5 points
Strategic human resource management refers to __________.
Question options:

formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to its achieve strategic aims

planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage

emphasizing the knowledge, education, training, skills, and expertise of a firm's workers

extending a firm's sales, ownership, and manufacturing to new markets
Question 7 5 / 5 points
__________ search for qualified job applicants.
Question options:

EEO representatives

Job analysts

Recruiters

Training specialists
Question 8 5 / 5 points
Over the next few years, employers may face a severe labor shortage because __________.
Question options:

there are fewer people entering the job market than there are retiring baby boomers

one-third of single mothers are not in the labor force

people are living longer

all of the above
Question 9 5 / 5 points
Which of the following is an example of HR management's changing role?
Question options:

HR managers must measurably improve organizational performance.

HR managers must represent the organization even when they are off the clock.

HR managers must be individually centered so as to ensure that there will be no favoritism.

None of the above.
Question 10 5 / 5 points
Which of the following demographic issues represents a challenge for human resource managers?
Question options:

an increasingly diverse workforce

an aging workforce

an increasing use of contingent workers

both A and B
Question 11 5 / 5 points
Which term refers to letting vendors abroad provide services for a firm?
Question options:

external work systems

application service providers

offshoring

data warehousing
Question 12 5 / 5 points
No manager wants to __________.
Question options:

have his or her employees not performing at peak capacity

hire the wrong person for the job

find employees not doing their best

all of the above
Question 13 5 / 5 points
The proportion of younger workers in the workforce is projected to __________.
Question options:

stop growing

decrease

increase at a slower rate

decrease at a faster rate
Question 14 5 / 5 points
The term __________ refers to the standards someone uses to decide what his or her conduct should be.
Question options:

morals

ethics

autonomy

responsibility
Question 15 5 / 5 points
Which organization provides professional certification for human resource managers?
Question options:

Academy of Management

Society for Human Resource Management

Academy of HR Partners

Association of Business Administration
Question 16 5 / 5 points
In today's business environment, __________ are often the firm's main source of competitive advantage.
Question options:

machines

highly trained and committed employees

superior organizations

superior ad campaigns
Question 17 5 / 5 points
A __________ is a company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage.
Question options:

mission statement

strategy

tactic

scorecard
Question 18 5 / 5 points
__________ use detailed information to prepare job descriptions.
Question options:

EEO representatives

Compensation managers

Job analysts

Recruiters
Question 19 5 / 5 points
Effective human resource management could include all of the following responsibilities except:
Question options:

placing the right person in the right job.

training employees.

controlling labor costs.

None of the above.
Question 20 5 / 5 points
Which of the following is an issue that HR managers have to deal with today?
Question options:

managing ethics

managing employee engagement

adding value

all of the above