51. Which of the following statements regarding in-groups and out-groups is NOT true?
a. In-group followers routinely receive higher performance ratings than out-group
followers.
b. In-group followers do not require as much attention as out-group followers.
c. In-group followers give more positive ratings when evaluating organizational climate
than out-group followers.
d. Out-group followers routinely show higher levels of turnover than in-group followers.
52. All of the following are factors that determine LMX quality EXCEPT:
a. follower attributes
b. situational factors
c. organizational culture
d. leader and follower perceptions of each other
53. As Jim's leader, you have noticed that he is low on involvement and high on critical
thinking, and you have concluded that Jim is a(n) __________ follower.
a. alienated
b. conformist
c. passive
d. pragmatic
54. The __________ follower is someone who is high on critical thinking and involvement.
a. alienated
b. conformist
c. effective
d. pragmatic
55. When challenging a leader's flawed plans and proposals, it is important for the follower to
___________.
a. pinpoint specifics
b. personalize the critique
c. provide both positive and negative feedback
d. ask for suggestions
56. People with a(n) ___________ locus of control believe that they are "masters of their own
destiny" and can influence people and events in their workplace.
a. internal
b. external
c. neutral
d. optimal
57. Which of the following describes a team vs. a group?
a. A group implies a sense of collective responsibility.
b. A team tends to have shared responsibilities.
c. A team implies a sense of shared mission.
d. b and c only
58. Shirking of individual responsibility is also known as ___________.
a. groupthink
b. synergy
c. social loafing
d. task facilitation
59. Which of the following statements regarding team diversity is NOT true?
a. A disadvantage of team diversity is the increased likelihood of groupthink.
b. Team diversity brings diverse points of view to bear on problems.
c. Teams that do not manage diversity well have a good chance for intrateam conflicts.
d. Not all diverse teams perform well.
60. One of the prescriptions for success in using the leader-centered decision-making model is
that the leader should ___________.
a. discourage members from expressing their feelings
b. relinquish control to the team and allow it to make the final choice in all appropriate
kinds of decisions
c. listen attentively and observe nonverbal cues to be aware of member needs, feelings,
interactions, and conflict
d. All of the above.
61. Before calling a meeting, the leader should do all of the following EXCEPT:
a. decide who should attend the meeting.
b. identify the activities that will take place during the meeting.
c. set aside at least 3−4 hours to prepare for the meeting.
d. clearly define the purpose and set objectives to be accomplished during the meeting.
62. During meetings, the team leader should focus on all of the following EXCEPT:
a. group structure
b. group process
c. group development
d. group effectiveness
63. Which of the following does NOT describe a self-managed team?
a. fixed team design
b. team accountability
c. multiskilled skills
d. leadership within the team
64. A self-managed team ___________ is an advocate of the self-managed team concept whose
responsibility is to help the team obtain necessary resources, gain political support from
top management and other stakeholders of the organization, and defend it from enemy
attacks.
a. facilitator
b. leader
c. champion
d. director
65. Max Weber defined "charisma" as a form of influence based on ___________.
a. traditional authority systems
b. follower perceptions
c. leader−member exchange
d. legal−rational authority systems
66. Which of the following is NOT one of the behavior attributes that distinguish charismatic
from noncharismatic leaders?
a. use of unconventional strategies for achieving desired change
b. dissatisfaction with the status quo
c. compelling nature of the vision
d. use of rewards and incentives for motivating followers
67. The debate concerning the locus of charismatic leadership states that charisma could be the
result of all of the following EXCEPT:
a. the emotional involvement of the followers
b. the leader's extraordinary qualities
c. the situation or social climate facing the leader
d. an interaction of the situation and the leader's qualities
68. An effect of charismatic leadership on followers is to cause them to ___________.
a. assume greater risk
b. set or accept higher goals
c. have greater confidence in their ability to contribute to the achievement of goals
d. All of the above.
69. Socialized charismatic leaders __________.
a. pursue leader-driven goals
b. promote feelings of empowerment, personal growth, and equal participation in
followers
c. restrict information
d. All of the above.
70. In the four stage model of the transformation process, which of the following is the first
stage?
a. institutionalize change
b. challenge the status quo and make a convincing case for change
c. inspire a shared vision of the future
d. provide effective leadership during the change
71. Transactional leaders ___________.
a. appeal to higher ideals and moral values
b. get followers to act by giving them something that they desire in exchange for
compliance
c. attempt to think "outside of the box"
d. rely heavily on the articulation of a vision to inspire subordinates
72. The key to successful stewardship is based on all of the following values EXCEPT:
a. strong teamwork orientation
b. effective listening
c. equality assumption
d. reward assumption
73. Which of the following is a function of culture?
a. It keeps diversity from becoming extreme.
b. It results in strategic alignment.
c. It helps the organization adapt to the external environment.
d. All of the above.
74. Insular thinking is an attribute of a(n) __________ culture.
a. low-performance
b. high-performance
c. bureaucratic
d. adaptive
75. All of the following are substantive leadership actions for shaping culture EXCEPT:
a. matching HR practices to culture.
b. aligning reward/incentive system with culture.
c. developing a written values statement.
d. interacting face-to-face with rank-and-file.
a. In-group followers routinely receive higher performance ratings than out-group
followers.
b. In-group followers do not require as much attention as out-group followers.
c. In-group followers give more positive ratings when evaluating organizational climate
than out-group followers.
d. Out-group followers routinely show higher levels of turnover than in-group followers.
52. All of the following are factors that determine LMX quality EXCEPT:
a. follower attributes
b. situational factors
c. organizational culture
d. leader and follower perceptions of each other
53. As Jim's leader, you have noticed that he is low on involvement and high on critical
thinking, and you have concluded that Jim is a(n) __________ follower.
a. alienated
b. conformist
c. passive
d. pragmatic
54. The __________ follower is someone who is high on critical thinking and involvement.
a. alienated
b. conformist
c. effective
d. pragmatic
55. When challenging a leader's flawed plans and proposals, it is important for the follower to
___________.
a. pinpoint specifics
b. personalize the critique
c. provide both positive and negative feedback
d. ask for suggestions
56. People with a(n) ___________ locus of control believe that they are "masters of their own
destiny" and can influence people and events in their workplace.
a. internal
b. external
c. neutral
d. optimal
57. Which of the following describes a team vs. a group?
a. A group implies a sense of collective responsibility.
b. A team tends to have shared responsibilities.
c. A team implies a sense of shared mission.
d. b and c only
58. Shirking of individual responsibility is also known as ___________.
a. groupthink
b. synergy
c. social loafing
d. task facilitation
59. Which of the following statements regarding team diversity is NOT true?
a. A disadvantage of team diversity is the increased likelihood of groupthink.
b. Team diversity brings diverse points of view to bear on problems.
c. Teams that do not manage diversity well have a good chance for intrateam conflicts.
d. Not all diverse teams perform well.
60. One of the prescriptions for success in using the leader-centered decision-making model is
that the leader should ___________.
a. discourage members from expressing their feelings
b. relinquish control to the team and allow it to make the final choice in all appropriate
kinds of decisions
c. listen attentively and observe nonverbal cues to be aware of member needs, feelings,
interactions, and conflict
d. All of the above.
61. Before calling a meeting, the leader should do all of the following EXCEPT:
a. decide who should attend the meeting.
b. identify the activities that will take place during the meeting.
c. set aside at least 3−4 hours to prepare for the meeting.
d. clearly define the purpose and set objectives to be accomplished during the meeting.
62. During meetings, the team leader should focus on all of the following EXCEPT:
a. group structure
b. group process
c. group development
d. group effectiveness
63. Which of the following does NOT describe a self-managed team?
a. fixed team design
b. team accountability
c. multiskilled skills
d. leadership within the team
64. A self-managed team ___________ is an advocate of the self-managed team concept whose
responsibility is to help the team obtain necessary resources, gain political support from
top management and other stakeholders of the organization, and defend it from enemy
attacks.
a. facilitator
b. leader
c. champion
d. director
65. Max Weber defined "charisma" as a form of influence based on ___________.
a. traditional authority systems
b. follower perceptions
c. leader−member exchange
d. legal−rational authority systems
66. Which of the following is NOT one of the behavior attributes that distinguish charismatic
from noncharismatic leaders?
a. use of unconventional strategies for achieving desired change
b. dissatisfaction with the status quo
c. compelling nature of the vision
d. use of rewards and incentives for motivating followers
67. The debate concerning the locus of charismatic leadership states that charisma could be the
result of all of the following EXCEPT:
a. the emotional involvement of the followers
b. the leader's extraordinary qualities
c. the situation or social climate facing the leader
d. an interaction of the situation and the leader's qualities
68. An effect of charismatic leadership on followers is to cause them to ___________.
a. assume greater risk
b. set or accept higher goals
c. have greater confidence in their ability to contribute to the achievement of goals
d. All of the above.
69. Socialized charismatic leaders __________.
a. pursue leader-driven goals
b. promote feelings of empowerment, personal growth, and equal participation in
followers
c. restrict information
d. All of the above.
70. In the four stage model of the transformation process, which of the following is the first
stage?
a. institutionalize change
b. challenge the status quo and make a convincing case for change
c. inspire a shared vision of the future
d. provide effective leadership during the change
71. Transactional leaders ___________.
a. appeal to higher ideals and moral values
b. get followers to act by giving them something that they desire in exchange for
compliance
c. attempt to think "outside of the box"
d. rely heavily on the articulation of a vision to inspire subordinates
72. The key to successful stewardship is based on all of the following values EXCEPT:
a. strong teamwork orientation
b. effective listening
c. equality assumption
d. reward assumption
73. Which of the following is a function of culture?
a. It keeps diversity from becoming extreme.
b. It results in strategic alignment.
c. It helps the organization adapt to the external environment.
d. All of the above.
74. Insular thinking is an attribute of a(n) __________ culture.
a. low-performance
b. high-performance
c. bureaucratic
d. adaptive
75. All of the following are substantive leadership actions for shaping culture EXCEPT:
a. matching HR practices to culture.
b. aligning reward/incentive system with culture.
c. developing a written values statement.
d. interacting face-to-face with rank-and-file.
